With mySoudronic Machine Overview, Soudronic provides an easy overview of the electrical and mechanical support level of your machines and equipment. The following description helps you to understand the meaning of support levels and shows you recommended measures.
Meaning of the support levels (EXPERIMENTAL FEATURE OF mySOUDRONIC)
On the mySoudronic customer portal, in the Machine Overview application, electrical and mechanical support levels are displayed in the form of colored dots (status color). Depending on the support level, the status color changes automatically. With a status change you will be informed separately by E-Mail (Soudronic Newsletter). You can find further information on Discontinuation - Soudronic.
| Status color | Description | Recommended measures |
| Green | Everything is ok | No measures necessary |
| Orange | Support restrictions possible | Please contact our after-sales department by creating a new ticket, writing an e-mail to info@soudronic.com or give us a call by dialing +41 44 743 66 66 |
| Red | Support may not longer be guaranteed | Please contact our after-sales department by creating a new ticket, writing an e-mail to info@soudronic.com or give us a call by dialing +41 44 743 66 66 |