How to react and get out of a fatal error
Issue
When a fatal error occurs, it is displayed in a pop-up window. At the same time, subsequent errors can also occur. For each subsequent error, another pop-up window is written over the previous error pop-up window.
After all errors are acknowledged, the GCC freezes in the ‘Software Installation Page’.
How can the operator get out of this situation and recognize the real reason?
Remedy
- Acknowledge all pop-up windows until only one pop up window is left. This window will show the cause of the fatal error.
- Check the GCC help for any remedies.
- If you cannot solve the problem, please contact Soudronic. You need to report:
- Machine type
- KM-number
- A picture or the text of the last pop-up window - After acknowledging the last pop-up window, the GCC will freeze in the ‘Software Installation Page’
The button will prevent you from switching to another page. The only thing that is allowed is a 'restore'
.
- Switch off the main switch.
- Switch the power on again.